The Student Casework Unit is seeking to appoint a Senior Casework Officer for a period of approximately ten months to cover the maternity leave of the existing post-holder. Reporting to the Head of Student Casework, the Senior Casework Officer will manage on a day-to-day basis student casework in the unit by effectively operating the University’s regulations and procedures relating to student casework and providing informed advice and training for staff across the University.
The successful candidate will possess a range of skills necessary to maintain current standards and to develop the service. With excellent communication and inter-personal skills s/he will have the ability to effectively manage a team and to establish excellent working relationships with staff at all levels across the University.
Whilst the post-holder will be based at the University of South Wales' Treforest campus, travel to other campuses of the University will be required.
The terms and conditions of the post (including grade and salary) will be those of the University of South Wales.